At Arbor Wood Co. We believe building materials should sustain our lives, our communities, and our planet. Our team members are the core to our mission, our culture, and our ability to make the world a more beautiful place. Our manufacturing facility is in St. Joe, IN.
Take a look at the open positions below or drop us a line to start the conversation.
CURRENT JOB OPENINGS
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Remote Position / Outside Sales
Summary: The Architectural Sales Manager is responsible for the growth of Arbor Wood Co. through both inside and outside sales activities. They will act as the primary point of contact for our customers (architects, designers, builders, contractors, and distributors), providing architectural and technical support to increase specification and distribution of Arbor Wood Co. products nationwide. They will be an expert on our industry, customers, and competition in order to provide industry insights to help grow the Arbor Wood Co. product line.
Responsibilities:
Drive sales through the growth of existing accounts and new business by identifying, engaging and converting new customers (architects, designers, builders, contractors, dealers, distributors, etc.)
Support and convert leads from inbound marketing activities including website contact forms, incoming phone calls, sampling leads, industry platforms (BIMObject, Acelab, Construct Connect, etc.)
Provide ongoing architectural and technical support to customers in order to increase product specification, sales, and customer satisfaction.
Provide timely and accurate quotes and proposals for new business opportunities as needed.
Attend trade shows and industry conferences as a representative of the Arbor Wood Co. brand.
Create, manage, market and present CEU presentation to all interested parties in order to drive interest and sales.
Develop, manage and communicate national pricing strategy for product lineup among customers and distributors.
Assist with sales projections to determine appropriate product production and inventory levels.
Keep technical resource library up to date.
Support marketing staff by providing key insights into customers and competitors within the industry.
Regular travel throughout the US to nurture existing relationships and develop new opportunities with prospective customers.
Travel Requirement: Up to 30% of the job.
Physical Requirements: Working conditions are normal for an office environment.
email resume and cover letter (optional) to careers@arborwoodco.com -
Title: Quality Assurance Manager
Location: St. Joe, Indiana
About Arbor Wood Co.
Arbor Wood Co. manufactures premium thermally modified wood from domestically sourced, sustainably harvested lumber for exterior and interior applications, including siding, decking, wall and ceiling cladding, and architectural millwork. As the first and only certified ThermoWood producer in the United States, we pair rigorous manufacturing discipline with a commitment to high-performance, sustainable wood products.
About the Role
The Product Manager, Quality & Innovation ensures Arbor Wood Co. products are consistently made to specification, perform as intended, and evolve with customer and market needs. Reporting to the Chief Manufacturing Officer, this role owns quality systems and continuous improvement and leads crossfunctional new product development from concept through commercialization and post-launch review. This is a hands-on leadership role that moves between the production floor, quality data, customer feedback, and development projects. The right candidate brings the technical judgment and operating discipline to protect the performance of existing products while building scalable new offerings for the building-products market.
Core Responsibilities:
Quality Control and Assurance:
Own quality management across incoming materials, in-process production, finished goods, packaging, third-party finishing, and field performance.
Develop and maintain quality standards, inspection methods, control plans, SOPs, specifications, test methods, and other controlled documentation.
Track and report quality KPIs (scrap, rework, claims, conformance), using production and inspection data to identify trends, variation, and risk.
Lead root-cause analysis and corrective action for internal defects, process deviations, customer complaints, and warranty and field issues, translating findings into plant and product improvements.
Partner with manufacturing leadership to improve yield, reduce waste, and strengthen repeatability across shifts.
Serve as the internal owner of product quality standards and technical requirements, aligning operations, sales, and customer experience on manufacturing capability and customer requirements.
Evaluate raw material, product, and process changes before they are implemented at scale.
Train plant personnel on quality procedures, defect recognition, and standard work.
Product Development and Innovation
Lead new product development from feasibility evaluation through prototyping, testing, commercialization, and post-launch review of quality, field, and customer performance.
Build and run a structured development process with clear requirements, owners, milestones, decision points, and launch-readiness criteria; recommend when products are ready for commercial release.
Evaluate new product opportunities brought forward by sales and marketing (species, profiles, finishes, applications, accessories, and value-added offerings) for technical feasibility, manufacturing capability, quality, and cost, and contribute ideas that emerge from production, quality data, and field performance.
Define product requirements and specifications, including target applications, performance and quality standards, approved claims, installation, packaging, and controlled documentation for new products and product changes.
Coordinate prototypes, production trials, and internal and external testing and certification to validate performance, claims, quality, and cost, partnering with manufacturing to confirm products can be made safely and consistently before release.
Lead cross-functional development meetings and keep project plans, timelines, risks, and decisions visible.
Hand off launches to sales, marketing, customer service, and production with technical information, specifications, and training materials.
Maintain the product development pipeline, with priorities set alongside sales, marketing, and leadership and aligned with Arbor Wood Co.’s growth strategy.
Qualifications
Bachelor’s degree in engineering, wood science, manufacturing, industrial technology, or a related field, or equivalent experience.
5+ years of experience in manufacturing, quality, product development, process engineering, or continuous improvement.
Experience leading new product development or commercialization, from concept and trials through launch and post-launch improvement.
Strong knowledge of quality systems, root-cause analysis, and Lean, Six Sigma, or similar methodologies.
Experience working cross-functionally with manufacturing, sales, marketing, and technical teams.
Strong project-management and communication skills.
Proficiency in data analysis and performance reporting.
Experience in wood products, building materials, or other material-based manufacturing, including product testing, technical documentation, and compliance, preferred.
Travel Requirement: Less than 10% of the job.
Physical Requirements: Working conditions are normal for a manufacturing environment.
email resume and cover letter (optional) to careers@arborwoodco.com
We are always looking for talented people to join our team!
If you do not see a current job opening that interests you, feel free to send us an email with your resume to careers@arborwoodco.com